The rental amount is considered to be 80% for the building and 20% for the furniture

INTERNAL REGULATIONS

Children's games: A series of indoor games (toy cars, playhouse, etc.) and outdoors (ping-pong table-trampoline-hut-swing, etc.) are available to you. Please take care of them, store them and report any defects. The use of these games is under the full responsibility of the parents.

Cleaning and inventory: We are very attached to the quality of the welcome that we reserve for you and in particular to the neatness of the accommodation that we put at your disposal. Do not hesitate to report a breach to us so that we can report it to the person in charge of maintenance. Out of respect for her, I would ask you to empty all the trash cans and leave the toilets clean.

Bedding: the mattresses are protected by a fleece and a sheet:
these are not washed between each rental. You must therefore imperatively put bed linen (if you forget, there are some available on request (laundry costs €7).

Heating, water and electricity: The costs of the latter are included in the advertised price. However, we have observed excessive consumption. In order to be able to maintain this principle, we ask you to manage these positions as a ''good father''. In particular, please turn off unnecessary lamps and turn off radiators when airing.

Respect for the environment: the setting of the Chaumont is exceptional, we take care to maintain and improve it regularly. Be sure to respect it by not leaving anything lying around (not even cigarette butts or paper handkerchiefs) and by respecting the calm of the place.

We thank you for the care with which you occupy the premises and remain fully available for any information.

GENERAL RENTAL CONDITIONS

1. Recognition by the General Tourism Commission
The owner certifies that the rented property complies with the provisions of the Decree of the Executive of the French Community of 12/07/82, taken in execution of the Decree of 16/06/81 relating to rural lodgings, lodgings on the farm , furnished accommodation and guest rooms.

2. Use of the rented goods
The tenant uses the rented property in accordance with its destination and as a good father. If the number of effective occupants per rental is greater than the capacity specified in this contract, the owner reserves the right to refuse the additional people without prior agreement, or to claim an additional compensatory price. Any breach of this clause may result in the immediate termination of this contract, at the fault of the tenant, the amount of the rental remaining definitively acquired by the owner.

3. Terms of conclusion of this contract
When booking and paying online, the total amount must be paid immediately in full
When booking directly with the owner outside the internet, the tenant pays the deposit (25%) within the same period. The balance is due 30 days before taking effect on bank account BE05 7320 3733 7775 (CBC – BIC CREGBEBB). The deposit of 200 euros must be deposited on arrival. If the fixed amount of the charges is not paid before, it will be deducted from the deposit.
If the owner does not receive the copy of the contract due to him or the deposit within the time limit, he may consider that the reservation is cancelled.
The tenant may terminate the contract without compensation if it has not been duly completed by the owner, until he takes possession of the rented goods.

4. Cancellation - premature departure:  
Any cancellation must be notified by registered letter or e-mail confirmed by post.The tenant may, with the agreement of the owner, substitute any person who agrees to contract under the same conditions. In this case, the deposit is deemed paid by the substituted tenant. The tenant may also transfer his enjoyment to any person approved by the owner, including during the period of validity of the contract, while remaining personally bound by his obligations with regard to the owner. In other cases, compensation is requested. This compensation is increased to:
• no charge % of the price of the stay if the cancellation occurs more than 30 days before the start of the stay.
• 10% of the price of the stay if the cancellation occurs 30 to 15 days before the start of the stay.
• 25% of the price of the stay if the cancellation occurs 14 to 8 days before the start of the stay
* 50% of the price of the stay if the cancellation occurs between 7 to 3 days before the start of the stay
* 100% if the cancellation occurs 2 days before the start of the stay or in the event of a no-show at the place of stay.

The premature departure of the tenant, and whatever the reason, does not entail any refund - even partial - of the price of the stay.

5. State of play
At the beginning and at the end of the stay, a quick inventory of the equipment of the rented property is carried out. The rented property must comply with the description given in the annual guide of Gîtes de Wallonie and/or the inventory. the tenant must mention any error within 24 hours to not be held responsible.
The tenant must return the rented property in the same condition as when it took possession. He answers for any loss or damage. Any difference or anomaly must be reported to the owner or his representative, no later than 10:00 a.m. the day after the day of arrival.

6. Liability – insurance
The tenant occupies the premises as a good father. He engages his responsibility for the rented property, the equipment and the land made available to him. He reimburses the owner for all costs caused by his negligence and undertakes to report any damage.By renting the gite, the tenant is legally bound to return it in the state in which he received it.
The owner has subscribed to a non-recourse clause of the company against the tenant.

7. Deposit
Before arrival or upon arrival, in addition to the balance of the rent, a deposit is required by the owner. Its amount is freely fixed by the latter. It must be specified in this contract. The deposit is payable in cash on arrival or by bank at the same time as the rent.
It is not used to pay the charges it will be paid into the financial account indicated by the tenant on the front of this contract within 10 working days following the end of the stay, deducting however the cost of any repairs to the accommodation and deterioration which will have been noted by means of an inventory of the premises countersigned by both parties. In the case where the tenant uses his family insurance, the owner will keep the deposit until the reimbursement of the damage by the insurance.He will then make the count and refund the overpayment

8. Expenses
Charges are payable at the end of the stay.

9. Respect for the neighborhood and the environment
The tenant undertakes to adopt a behavior respectful of the inhabitants and the environment in general: fauna, flora, various equipment, etc.

10. Disputes
In the absence of agreement between the parties, only the courts of the judicial district of the place where the building is located are competent.

GENERAL TERMS AND CONDITIONS OF ONLINE SALE VIA THE ORC

1. OBJECT
These general conditions apply to all online reservations made with our establishment, using the Regional Marketing Tool (ORC).
The customer acknowledges having read and accepted these general conditions. No reservation is possible without the customer having indicated his agreement with them. The customer has the option of saving and printing these general conditions.
2. OFFERS
All of our advertisements, web pages or offers are developed in good faith and based on available data. Maps, photos and illustrations are presented for information purposes and are not contractual. They can be modified before the finalization of the reservation. The customer authorizes us to correct any obvious material errors in the information that we communicate to him.

3. PRICE
The prices displayed at the time of booking constitute the total price of the service sold, including taxes (except tourist taxes), fees and other charges.Any supplements are clearly indicated before the reservation is made for the service.

The customer authorizes us to correct any obvious price errors.

4. RESERVATION
The customer chooses the services presented on the regional marketing tool.He acknowledges having read the nature, destination and booking methods of the services available on the booking tool and having requested and obtained the necessary and/or additional information to make his booking in full knowledge of the facts. The customer is solely responsible for his choice of services and their suitability to his needs, so that our responsibility cannot be engaged in this regard. The reservation is deemed accepted by the customer at the end of the reservation process.

5. RESERVATION PROCESS
Reservations made by the customer are made via the dematerialized reservation form accessible online on the reservation tool. The reservation is deemed to have been made upon receipt of the reservation voucher. The customer agrees, prior to any reservation, to complete all the information necessary for the reservation. The customer certifies the veracity and accuracy of the information transmitted. Once the final choice of the services to be reserved has been made, the reservation procedure includes the following steps until validation: entry of the bank card in the event of a guarantee or prepayment request, consultation and acceptance of the general conditions of sale relating to the service(s) and, finally, the validation of the reservation by the customer.

6.ACKNOWLEDGMENT OF RECEIPT OF RESERVATION
The booking tool acknowledges receipt of the customer's reservation and confirms it by sending an e-mail without delay. The confirmation of the reservation by e-mail summarizes the contract offer, the services reserved, the prices, the conditions of sale relating to the selected rate, accepted by the customer, the date of reservation made as well as the address of the establishment. to which the customer can lodge his complaints.

7. RIGHT OF WITHDRAWAL
It is recalled that, in accordance with article VI.53 of the Belgian Economic Law Code, if the contract provides for a specific date or period of performance, the customer does not have the right to withdraw in the event of a reservation:

  • accommodation other than for residential purposes (e.g. holiday accommodation),
  • of a transportation,
  • a car rental,
  • catering and services related to leisure activities.

8. RESPECT OF PRIVACY
We collect your data in accordance with the General Data Protection Regulation (2016/679) (""GDPR"").

The personal data you provide us with is necessary for the processing of your reservation and is essential for the management and provision of the services (article 6.1 .b of the aforementioned Regulations). For these purposes, your data may thus be transferred to our partners, including in particular Elloha.com which manages the booking tool, online payment service providers, service providers established in third countries. In particular when paying online, the customer's bank details must be transmitted by the payment service provider to the bank of the establishment, for the execution of the reservation contract.We only use partners who guarantee a level of protection in accordance with the principles enshrined in the GDPR.

With your consent, your data may also be used by us to send you our promotional or commercial offers, by e-mail or post.

We keep your data for a period of 3 years after the last contact (email, reservation, etc.).

As the person whose data is collected, you have a right of access, rectification, erasure of your data, as well as a right of opposition to the collection of your data.These rights can be exercised by sending us an email, mentioning your surname, first name and address as well as the subject of your correspondence.

Your complaints relating to the collection and processing of your personal data can be addressed to the competent supervisory authority.